The CRM Insider
Insights, strategies, and best practices for CRM success.
-
5 Golden Parameters To Follow Before Selecting A CRM Software
I often hear people complaining about their CRM software. Most of them claim that it fails to help them interact with their customers. I was always skeptical about…
4 min read
-
How to Measure Customer Relationships (with a CRM)
You have to admit that when you hear the term CRM, you subconsciously think of technology. But let’s not forget that CRM stands for Customer Relationship Management and…
4 min read
-
Checklist for Departing Employees
Employees will come and go in any organization, so it helps to have a clear employee exit checklist to ensure nothing slips through the cracks when someone leaves.…
4 min read
-
Why You Should Outsource a CRM Administrator
Many companies face the decision of whether or not to outsource a CRM administrator. Understandably, some businesses hesitate due to the critical nature of the role. However, while…
4 min read
-
User Adoption- Getting Your Team Onboard
Introducing new software into your company can improve productivity, boost sales, and help your team make smarter decisions faster. But getting everyone on board can be a challenge.…
4 min read